Privacy Policy

Last updated: May 22, 2026

This Privacy Policy explains how Doubles Fix ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Who we are

Doubles Fix operates the website where The 3.5 Doubles Fix is sold. For any privacy-related questions, contact us at: thedoublesfix@gmail.com

2. What data we collect

When you make a purchase, we collect:

• First name and last name
• Email address
• Payment information (processed directly by Shopify — we do not store card details)

When you visit our website, we may automatically collect:

• Browser type and version
• Pages visited and time spent
• Referring URL
• IP address (anonymized where required by law)

3. How we use your data

We use your data to:

• Process and fulfill your order
• Send your purchase confirmation and product access
• Respond to customer support requests
• Improve our website through analytics

We do not sell your personal data to third parties.

4. Legal basis for processing (GDPR)

If you are located in the European Union, we process your data under the following legal bases:

• Contract performance: to process your purchase and deliver the product
• Legitimate interests: to analyze website usage and improve our service
• Consent: for marketing cookies and tracking (Meta Pixel)

5. Third-party services

Shopify

We use Shopify to process payments and manage orders. Shopify acts as a data processor on our behalf. Their privacy policy is available at shopify.com/legal/privacy.

Meta Pixel

We use the Meta Pixel (Facebook/Instagram) to measure ad performance and show relevant ads to users who have visited our site. Meta may use this data according to their own privacy policy at facebook.com/privacy/policy. You can opt out of Meta's ad targeting at facebook.com/ads/preferences.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website through session recordings and heatmaps. Clarity collects data anonymously and does not identify individual users. Their privacy policy is available at privacy.microsoft.com.

6. Cookies

Our website uses the following cookies:

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Purchase records are kept for a minimum of 5 years for accounting and tax purposes.

8. Your rights

If you are in the EU (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

If you are in California (CCPA), you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell data)
• Non-discrimination for exercising your rights

To exercise any of these rights, contact us at thedoublesfix@gmail.com. We will respond within 30 days.

9. International data transfers

Your data may be processed in the United States or other countries where our service providers operate. Where required by law, we ensure appropriate safeguards are in place for international transfers.

10. Children's privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent update. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact

For any questions about this Privacy Policy or your personal data:

Email: thedoublesfix@gmail.com